Privacy policy

Last updated: January 29, 2026

Sanctum Vault operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) in order to provide you, the customer, with a curated shopping experience. Sanctum Vault is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or de-identified.

Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following categories of personal information:

Contact details: name, billing address, shipping address, phone number, and email address
Financial information: payment card details, transaction details, form of payment, and payment confirmation
Account information: username, password, preferences, and settings
Transaction information: items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled
Communications: information provided when contacting customer support
Device information: IP address, browser type, device identifiers
Usage information: interactions with and navigation of the Services

Personal Information Sources

We may collect personal information from the following sources:

Directly from you when you use or interact with the Services
Automatically through cookies and similar technologies
From service providers who support our operations
From partners or third-party platforms

How We Use Your Personal Information

We may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

To process payments, fulfill orders, manage accounts, arrange shipping, handle returns, provide recommendations, and personalize your experience.

Marketing and Advertising

To send promotional communications and display advertisements related to products or services you may be interested in.

Security and Fraud Prevention

To authenticate accounts, protect transactions, detect fraud, and maintain platform security.

Communicating with You

To provide customer support and respond to inquiries.

Legal Compliance

To comply with applicable laws, respond to legal requests, and enforce our policies.

How We Disclose Personal Information

We may disclose personal information:

To Shopify, vendors, and service providers (e.g., payment processing, fulfillment, analytics, customer support)
To marketing partners for advertising and promotional services
When you direct or consent to such disclosure
To affiliates or within our corporate group
In connection with business transactions, legal obligations, or protection of rights

You may opt out of targeted advertising by contacting us at support@sanctumvault.com. If your browser sends a Global Privacy Control (GPC) signal, we will honor it where legally required.

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Information may be transferred to countries outside your jurisdiction. Shopify is responsible for processing personal information used in enhanced features. Learn more at:

https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies independently.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 18. If a child has provided personal information, a parent or guardian may contact us to request deletion.

Security and Retention of Your Information

No security system is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

Access or know what personal information we hold
Request deletion or correction
Request data portability
Opt out of targeted advertising
Manage communication preferences

You may exercise these rights by contacting us at support@sanctumvault.com. We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we handle personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer personal information outside your country. Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us:

Email: support@sanctumvault.com

Address: 652 Shasta Court, Kiowa, CO 80117, United States

Your cart is empty

Privacy policy